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Customer Success

Recruitment – looking for a new team mate: Customer Success

Tule mukaan kehittämään parasta asiakaskokemusta

Keitä olemme ja mitä teemme:

Olemme nopeasti kasvava, tulorahoitteinen SaaS-yritys. Haemme tehokkaaseen tiimiimme vahvistusta tuotteiden toimitukseen ja partneritukeen erityisesti kansainvälisiä asiakkaittamme varten.
Tuotteemme eeedo desk on aidosti monikanavainen asiakaspalvelujärjestelmä, joka yhdistää kaikki kanavat samaan työkaluun. Palvelumme avulla esimerkiksi OnniBus.com, Veikkaus, SRV ja Olvi tarjoavat parasta asiakaskokemusta asiakkailleen. Suomessa tuotettamme myy Elisa.
Customer success tiimi vastaa asiakaskokemuksesta, toimituksista sekä partnereiden myynnin tuesta. Olet mukana asiakastoimituksissa ja konfiguroimassa asiakkaiden järjestelmiä. Tuet asiakkaita heidän prosesseissaan. Tärkeä osa työtäsi on partnereiden tuki tulevissa toimituksissa sekä asiantuntijana myyntivaiheessa.

Arvostamme:

-hyvää asiakaspalveluasennetta
-ratkaisukeskeisyyttä
-projektin johtamistaitoja

Tarjoamme:

-Paljon vaikuttamismahdollisuuksia omaan työhön sekä yrityksen toimintaan
-Vapauden suunnitella omaa tekemistäsi
-Joustavat työajat
-Mahdollisuuden kehittyä kansainvälistyvän organisaation mukana oman kiinnostuksen mukaan
-Loistavat mahdollisuudet 100-prosenttiseen etätyöhön
-Mukavat modernit tilat Tampereen keskustassa

Odotamme sinulta:

-sujuvaa ranskan tai saksan kielen taitoa
-sujuvaa englannin kielen taitoa
-perus ymmärrystä verkkosovelluksista. Emme etsi koodaria tähän työtehtävään, vaan henkilöä, jolla on ennakkoluuloton suhtautuminen yksinkertaisiin teknisiin työkaluihin, kyky omaksua uusia tekniikoita ja esimerkiksi muokata tekstimuotoista konfiguraatiota (JSON).

Kenet palkkaamme:

-hyvän työkaverin, joka täydentää tiimiämme
-Älä ylistailaa hakemustasi – meitä kiinnostaa mitä olet tehnyt aiemmin, mitä osaat ja mitä haluat tulevaisuudessa

Sijainti: Tampere tai etätyö

Lähetä hakemuksesi palkkatoivomuksineen

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 heti kun mahdollista. Laita otsikkoon “Customer Success”.

Lisätietoja Arttu Kalli,ceo founder, eeedo oy,

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 +358 40 7530715

 

Senior Software Developer (TypeScript, node.js, react)

Recruitment – looking for a new team mate: Senior Software developer, TypeScript, Node.js, React

Join us to create the best customer service experience using modern tech stack.

Who we are and what we do:
We are self-funded, fast growing SaaS company and are looking for key players to our efficient team.
Our product eeedo desk is multichannel customer service software that connects all communication channels into one tool. Our product helps create the best customer experience already at Onnibus.com, Veikkaus, SRV and Olvi and other major companies. In Finland our software is sold by Elisa.

On the backend we use:
-node.js
-TypeScript

Frontend:
-React
-Redux
-TypeScript

To store data:
-MySQL
-RabbitMQ

Devops:
-Kubernetes
-Gitops

We favor:
-pragmatic knowledge
-Solutions over problems

We provide:
-Great possibility for 100% remote work
-Comfortable new office in the center of Tampere
-Flexible working hours
-Liberty to plan your own work
-opportunity to progress as a web developer using modern tech stack
-A lot of possibilities to influence your own work and the way we work
-Possibility to focus on a mix of devops, project management, architecture, backend and frontend work

What we expect from you:
-passion to software development
-interest & experience in some of our techniques
-if there is something you don’t know, you learn it and continue

Who we hire:
-a great new member who complements our team
-Don’t over-engineer your application – we are interested in what you have done previously, what you can do and what you want to do in the future
-You can talk directly with our team, without middleman

Location: Tampere, Finland or remote work

Send your application with salary expectation to

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 as soon as possible. Please add “Senior Software Developer” to the title. The position will be filled immediately when we find the perfect member for our team.

For additional information, Arttu Kalli, ceo founder, eeedo inc,

re*********@ee*.do











 +358 40 7530715

 

Full-stack developer, TypeScript, node.js, react

Recruitment – looking for a new team mate: Full-stack developer, TypeScript, Node.js, React

We transform multichannel customer service to omnichannel customer experience with eeedo desk.

Our product helps create the best customer experience already at Onnibus.com, Veikkaus, SRV and Olvi and other major companies. Elisa sells our software as part of their offering.

Our business is expanding and we are now looking for a key member to our development team. Your duties will include development of our product in different areas depending on your interest (backend, frontend, devops) and designing new features together with the team.

We offer a nice work environment in the center of Tampere, flexible work hours and good possibilities for remote work. We offer an opportunity to progress as a web developer using modern tech stack and access to very interesting projects. Depending on your own interests you are able to focus on a mix of devops, project management, backend and frontend work.

Location: Tampere, Finland / remote work

We expect from you:
-passion for software development
-self-initiative and positive attitude
-interest & experience in some of the following technologies: React, Redux, Node.js, MySQL, Kubernetes, Javascript, TypeScript

Send your application with salary expectation to

re*********@ee*.do











 as soon as possible. Please add “full-stack developer” to the title. The position will be filled immediately when we find the perfect member for our team.

For additional information, Arttu Kalli,

re*********@ee*.do











 +358 40 7530715

 

Devops specialist (Kubernetes, Gitops, Pulumi)

Join us to create the best customer service experience using modern tech stack.

Who we are and what we do:
We are self-funded, fast growing SaaS company and are looking for key players to our efficient team.
Our product eeedo desk is multichannel customer service software that connects all communication channels into one tool. Our product helps create the best customer experience already at Onnibus.com, Veikkaus, SRV and Olvi and other major companies. In Finland our software is sold by Elisa.

We are currently looking for a DevOps specialist to join our team. The role includes keeping our production running smoothly, deploying updates, building infra for new customers and developing our DevOps practices further.

Technologies and tools used in our Devops today:
-Kubernetes
-GitOps with Flux
-Pulumi
-Helm
-Google Cloud

Tech we use outside DevOps in our software development:
-MySQL
-RabbitMQ
-TypeScript

We favor:
-pragmatic knowledge
-Solutions over problems

We provide:
-Great possibility for 100% remote work inside EU / EEA
-Comfortable new office in the center of Tampere
-Flexible working hours
-Liberty to plan your own work
-opportunity to progress as a devops specialist or developer using modern tech stack
-A lot of possibilities to influence your own work and the way we work
-Possibility to focus on a mix of DevOps, project management, architecture, backend and frontend work

What we expect from you:
-passion for DevOps
-Previous professional experience in Kubernetes
-Knowledge in shell scripting
-Interest & experience in some of our DevOps techniques
-If there is something you don’t know, you learn it and continue

Who we hire:
-a great new member who complements our team
-Don’t over-engineer your application – we are interested in what you have done previously, what you can do and what you want to do in the future
-You can talk directly with our team, without middleman

Location: Tampere, Finland or remote work

Send your application with salary expectation to

re*********@ee*.do











 as soon as possible. Please add “Devops” to the title. The position will be filled immediately when we find the perfect member for our team.

For additional information, Arttu Kalli, ceo founder, eeedo inc,

re*********@ee*.do











 +358 40 7530715

 

International sales manager (French or German speaking)

Recruitment – looking for a new team mate: Sales Manager

We transform multichannel customer service to omnichannel customer experience with eeedo desk.

Our product helps create the best customer experience already at Onnibus.com, Veikkaus, SRV and Olvi and other major companies. Elisa sells our software as part of their offering. Our software is now mainly used in Finland with also customers in Scandinavia and Central Europe.

Our business is expanding and we are now looking for a key member to our sales team. Your duties will include contacting new sales partners in Europe.

We offer a nice work environment in the center of Tampere, flexible work hours and good possibilities for remote work. We offer an opportunity to join a dynamic self-funded company with a good product that has a proven track record of successful partner sales model.

Location: Tampere, Finland / remote work

We expect from you:
-passion for software sales
-self-initiative and positive attitude

Send your application with salary expectation to

re*********@ee*.do











 as soon as possible. Please add “International Sales Manager” to the title. The position will be filled immediately when we find the perfect member for our team.

For additional information, Arttu Kalli,

re*********@ee*.do











 +358 40 7530715