Crisis Management & Communication
Be prepared for any situation with eeedo’s crisis management and communication tools. Our platform centralizes alerts, reporting, and task management to help teams act quickly, stay coordinated, and protect business continuity.








1
Real-Time Crisis Dashboard
Gain a clear view of tasks, status, and roles so every crisis is handled with structure.
1
Real-Time Crisis Dashboard
Gain a clear view of tasks, status, and roles so every crisis is handled with structure.
1
Real-Time Crisis Dashboard
Gain a clear view of tasks, status, and roles so every crisis is handled with structure.
1
Real-Time Crisis Dashboard
Gain a clear view of tasks, status, and roles so every crisis is handled with structure.
2
Internal & External Messaging
Send updates across SMS, email, push, and calls to keep all stakeholders informed.
2
Internal & External Messaging
Send updates across SMS, email, push, and calls to keep all stakeholders informed.
2
Internal & External Messaging
Send updates across SMS, email, push, and calls to keep all stakeholders informed.
2
Internal & External Messaging
Send updates across SMS, email, push, and calls to keep all stakeholders informed.
3
Automated Crisis Triggers
Start crisis protocols automatically from alarms or sensors with instant alerts.
3
Automated Crisis Triggers
Start crisis protocols automatically from alarms or sensors with instant alerts.
3
Automated Crisis Triggers
Start crisis protocols automatically from alarms or sensors with instant alerts.
3
Automated Crisis Triggers
Start crisis protocols automatically from alarms or sensors with instant alerts.
4
Fast & Secure Response
All data is encrypted and logged, ensuring compliance and full process transparency.
4
Fast & Secure Response
All data is encrypted and logged, ensuring compliance and full process transparency.
4
Fast & Secure Response
All data is encrypted and logged, ensuring compliance and full process transparency.
4
Fast & Secure Response
All data is encrypted and logged, ensuring compliance and full process transparency.
Innovative Solutions for Preparedness
Innovative Solutions for Preparedness
Innovative Solutions for Preparedness

Instant Crisis Activation
Track alerts, tasks, and team roles in one view for structured response and faster crisis resolution.

Instant Crisis Activation
Track alerts, tasks, and team roles in one view for structured response and faster crisis resolution.

Instant Crisis Activation
Track alerts, tasks, and team roles in one view for structured response and faster crisis resolution.

Instant Crisis Activation
Track alerts, tasks, and team roles in one view for structured response and faster crisis resolution.

Automatic team activation
Activate crisis groups instantly via phone calls, two-way SMS, push notifications, and email alerts.

Automatic team activation
Activate crisis groups instantly via phone calls, two-way SMS, push notifications, and email alerts.

Automatic team activation
Activate crisis groups instantly via phone calls, two-way SMS, push notifications, and email alerts.

Automatic team activation
Activate crisis groups instantly via phone calls, two-way SMS, push notifications, and email alerts.

Role-based visibility
Deliver only the most relevant information to each user, reducing noise and enabling efficient decision-making.

Role-based visibility
Deliver only the most relevant information to each user, reducing noise and enabling efficient decision-making.

Role-based visibility
Deliver only the most relevant information to each user, reducing noise and enabling efficient decision-making.

Role-based visibility
Deliver only the most relevant information to each user, reducing noise and enabling efficient decision-making.

Secure Process Logging
Every message, task, and decision is encrypted and logged, ensuring compliance and accountability.

Secure Process Logging
Every message, task, and decision is encrypted and logged, ensuring compliance and accountability.

Secure Process Logging
Every message, task, and decision is encrypted and logged, ensuring compliance and accountability.

Secure Process Logging
Every message, task, and decision is encrypted and logged, ensuring compliance and accountability.
Trusted by leading organizations
From telecom leaders to collaboration platforms, eeedo powers reliable customer service for teams across Europe.
Proven in Telecom & Beyond
As the platform behind Elisa’s enterprise services, eeedo powers scalable AI support in complex, high-volume environments.
Chosen by Innovative Providers
Enreach integrates eeedo Desk to help European businesses streamline operations and create seamless customer experiences.
Validated in Real-World Use
From government agencies to enterprise teams, eeedo Desk delivers reliable AI customer service across industries.
Trusted by leading organizations
From telecom leaders to collaboration platforms, eeedo powers reliable customer service for teams across Europe.
Proven in Telecom & Beyond
As the platform behind Elisa’s enterprise services, eeedo powers scalable AI support in complex, high-volume environments.
Chosen by Innovative Providers
Enreach integrates eeedo Desk to help European businesses streamline operations and create seamless customer experiences.
Validated in Real-World Use
From government agencies to enterprise teams, eeedo Desk delivers reliable AI customer service across industries.
Trusted by leading organizations
From telecom leaders to collaboration platforms, eeedo powers reliable customer service for teams across Europe.
Proven in Telecom & Beyond
As the platform behind Elisa’s enterprise services, eeedo powers scalable AI support in complex, high-volume environments.
Chosen by Innovative Providers
Enreach integrates eeedo Desk to help European businesses streamline operations and create seamless customer experiences.
Validated in Real-World Use
From government agencies to enterprise teams, eeedo Desk delivers reliable AI customer service across industries.
Trusted by leading organizations
From telecom leaders to collaboration platforms, eeedo powers reliable customer service for teams across Europe.
Proven in Telecom & Beyond
As the platform behind Elisa’s enterprise services, eeedo powers scalable AI support in complex, high-volume environments.
Chosen by Innovative Providers
Enreach integrates eeedo Desk to help European businesses streamline operations and create seamless customer experiences.
Validated in Real-World Use
From government agencies to enterprise teams, eeedo Desk delivers reliable AI customer service across industries.
All Your Channels, One Connected Platform
All Your Channels, One Connected Platform
All Your Channels, One Connected Platform
All Your Channels, One Connected Platform
See Common Question and Answer
Can we activate crisis teams automatically?
Yes, alarms or alerts can trigger team activation via SMS, calls, push notifications, and email.
Can we activate crisis teams automatically?
Yes, alarms or alerts can trigger team activation via SMS, calls, push notifications, and email.
Can we activate crisis teams automatically?
Yes, alarms or alerts can trigger team activation via SMS, calls, push notifications, and email.
Can we activate crisis teams automatically?
Yes, alarms or alerts can trigger team activation via SMS, calls, push notifications, and email.
Is the system customizable?
Is the system customizable?
Is the system customizable?
Is the system customizable?
Does eeedo support external communication?
Does eeedo support external communication?
Does eeedo support external communication?
Does eeedo support external communication?
Is sensitive crisis data secure?
Is sensitive crisis data secure?
Is sensitive crisis data secure?
Is sensitive crisis data secure?
Can I manage social media during a crisis?
Can I manage social media during a crisis?
Can I manage social media during a crisis?
Can I manage social media during a crisis?
Does the platform log crisis events?
Does the platform log crisis events?
Does the platform log crisis events?
Does the platform log crisis events?
AI Customer Service
Streamline Customer Service with AI
Simplify support with AI that manages tickets, automates replies, and helps your team resolve issues quickly across every channel.






AI Customer Service
Streamline Customer Service with AI
Simplify support with AI that manages tickets, automates replies, and helps your team resolve issues quickly across every channel.